From Insight to Execution: Services That Add Value

Are you seeking a seasoned project manager to lead your ERP template build, rollout, or transition—either on the client side or managing delivery from a service provider?

With several decades of experience across diverse industries and international environments, I offer comprehensive project and program management services tailored to complex ERP initiatives. My background includes working with multi-cultural, onshore, nearshore, and offshore teams.

Key areas of focus include:

- Scope definition and delivery control

- Planning, build, and risk management

- Stakeholder engagement and communication

- Organisational change support

- Project governance and PMO setup

- Project reporting and alignment at all levels, including CxO

With strong interpersonal and communication skills, I ensure alignment across business and IT, securing buy-in and support throughout your organisation.

This service is available on an hourly rate basis.

Guiding People Through Change in ERP and Business Transformations

Successful change isn’t just about systems — it’s about people. I offer targeted support in managing organisational change during complex ERP programs, digital transformations, or operational transitions.

With decades of experience in multi-country, multi-stakeholder environments, I help organisations prepare for, adapt to, and embrace change in a structured and sustainable way.

Key service areas include:

- Change impact assessments and readiness analysis

- Stakeholder identification and engagement strategies

- Communication planning and execution

- Support for leadership alignment and sponsorship

- Training coordination and user enablement

- Change agent networks and business readiness

- Transition-to-support and post-go-live adoption

Whether as part of a larger ERP or program delivery, or as a standalone OCM assignment, I provide practical, people-oriented guidance to ensure change is understood, accepted, and embedded across the organisation.

This service is offered on a flexible basis — hourly rate or project scope-based agreements.

Are you in need of experienced interim leadership for your IT or ERP support organisation? I offer hands-on, results-driven interim management services to stabilise, improve, or transition your internal or outsourced support functions.

With a solid track record across industries and global operations, I bring deep expertise in leading and professionalising support organisations—both during and after ERP implementations. My experience spans on-site and remote teams, as well as international support structures involving internal staff, external partners, and system vendors.

Key areas of support include:

- Structuring and leading 2nd and 3rd line ERP support

- Improving service quality, process maturity, and knowledge management

- Aligning support operations with business needs

- Implementing KPIs, reporting structures, and service governance

- Managing supplier performance and service transitions

- Stakeholder communication and executive alignment

With strong organisational and communication skills, I ensure a steady hand during times of change—providing leadership, structure, and clarity where it’s most needed.

This service is available on an hourly rate or agreed package basis.

Are you preparing to select a supplier for your ERP project or program? I offer expert support in the preparation and execution of your Request for Quotation (RfQ) process.

This service includes the drafting and structuring of a complete RfQ package, covering all key aspects such as:

- Project scope and objectives

- Functional and technical requirements

- Delivery expectations

- Roles and responsibilities

- Planning and milestones

- Resource and staffing needs

- Commercial and contractual boundaries

Additionally, I can provide an evaluation framework with selection criteria to help compare and assess supplier responses consistently and transparently.

I can also support you during the response review phase and participate in supplier orals to assist with final selection.

This service is available on a fixed-price or hourly-rate basis, depending on your needs and the scope of engagement.

Ensuring a successful ERP implementation or upgrade requires more than just building the solution — it demands rigorous, structured testing at every stage. My ERP Test Management service provides end-to-end coordination, execution, and quality assurance for all testing activities in your program or project.

Service Includes:

- Set-up of test strategy, scope, and approach

- Creation of test scenarios and test cases

- Coordination of all test phases: FT, SIT, UAT, Non-Functional and 3rd Party Testing, Positive and negative testing coverage

- Test data preparation and test planning

- Training and support for business testers

- Incident and defect management

- Progress tracking and quality reporting

Result:
You gain confidence in the stability, functionality, and usability of your ERP system before go-live — reducing risk, avoiding costly post-implementation fixes, and ensuring a smooth handover to business users.

This service is available standalone or as part of a broader ERP program delivery, and is available on a fixed-price or hourly-rate basis, depending on your needs and the scope of engagement.